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Help! I've lost all my progress

Julie_Raven
Julie_Raven Posts: 3

Level 1

I accidentally uninstalled candy crush from my tablet when having a clear out! I am devastated as was on at least level 1250 but sadly I wasn't connected to a kingdom or Facebook account at the time. I have now made a Facebook and kingdom account...is there anything I can do to get my progress back? Please help :(

Answers

  • _Elsa_
    _Elsa_ Posts: 37,544

    Hi Julie,  sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  Yes we can get your progress back.  I will elevate this to a King Admin who will write you here privately.

  • Julie_Raven
    Julie_Raven Posts: 3

    Level 1

    Yes I lost all progress what can I do?

  • _Elsa_
    _Elsa_ Posts: 37,544

    Hang in here and a King Admin will write you privately here but give him a bit of time because there are loads of glitches that need to be addressed.  He will be able to get you back on track hopefully tomorrow.

  • Julie_Raven
    Julie_Raven Posts: 3

    Level 1

    Still having issues and haven't heard anything from the king admin yet?

  • _Elsa_
    _Elsa_ Posts: 37,544

    Hi Julie, so sorry to hear that you haven't heard from a King Admin yet.  I know that there are two major glitches going on with the game(s) right now and they are probably concentrating on that but I will, once again, elevate this to a King Admin and hopefully on Monday she can get you back on track.  Thank you very much for being so patient.

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