An error occurred, please try to re-login to facebook and try again later. Sorry for the inconvenien

Carlos-13

The whole message is "An error occurred, please try to re-login to facebook and try again later. Sorry for the inconvenience."

Using Candy Crash Saga on Facebook in a environment Windows 10 (64b) and browser Chrome.

I have tried the all the cleaning instruction I found. I change the browser, change the user, change to other internet connection and nothing help.

I have been through this problem for the last 4 days.

I'm at level 3028.

Any help would be greattely appreciate

_Elsa_

Hi Carlos, sorry for the delay in responding.  Are you still having this issue?  If so, please write back here and we can try to figure out what's going on.

Carlos-13

Hello Elsa,  the problem is still there.

Seems like there is a connection problem between facebook and the Candy Crush application server.

I'm attaching the series of attempts facebook is doing to establish the connection with the server:

https://apps.facebook.com/candycrush/?fb_source=bookmark&ref=bookmarks&count=0&fb_bmpos=_0

https://apps.facebook.com/candycrush/?fb_locale=en_US&ref=bookmarks&count=0&fb_source=bookmark&fb_bmpos=_0&_retry=1

https://apps.facebook.com/candycrush/?fb_locale=en_US&ref=bookmarks&count=0&fb_source=bookmark&fb_bmpos=_0&_retry=2

https://apps.facebook.com/candycrush/?fb_locale=en_US&ref=bookmarks&count=0&fb_source=bookmark&fb_bmpos=_0&_retry=3

After attepts # 3 the message appear:

An error occurred, please try to re-login to facebook and try again later. Sorry for the inconvenience.

So, is trying to connect from another link

https://apps.facebook.com/candycrush/?fb_locale=en_US&_retry=1

https://apps.facebook.com/candycrush/?fb_locale=en_US&_retry=2

https://apps.facebook.com/candycrush/?fb_locale=en_US&_retry=3

Then again the error message appear again ans stops all the activities ans attemps.

Hope this helps

Best