Entered wrong email when set up account and forgot password

Megan_Turner

When i set up my candy crush account I accidently typed in one wrong letter in my email. I got a new phone and I want to play candy crush but I dont have any of the saved progress on my account. I tried to log into my account but I cant remember my password. When I press "forgot?" By the password it tells me that it sent me an email but that email account doesnt exist.

_Elsa_

Hi Megan, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  I am wondering if you set up a Kingdom account then maybe it might sync somehow.  Read the tip here to see if it helps you resolve it:  

https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

If it doesn't then once you set up that Kingdom account with the correct email address and password, I would like you to please get the ID # and here is a blog to help you with that:  

https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

Then please write back here with that ID # and I can elevate this to a King Admin who will write you here privately.  Do you remember what level you were at?  Because they will need that information too.

haiderawais

I entered wrong email accidentally when I was setting  up account and forgot password Aswell. Now I am unable to start from same level on my new phone. Please help me in retrieving my progress on candy crush because it was not easy to reach up to that level