Hello King

scorpio111

I was playing candy  crush saga on my laptop on Microsoft Store windows 10.I was trying to clear a level & to clear that level i purchased bars for £1.49 x 2 purchases. Due to technical error on your part I didn't receive the bars.I contacted Microsoft store & they told me to contact you for refunds of £1.49 x 2= £2.98. Kindly refer the said amount or please add 100 bars to my account.  Following transactions of Microsoft  store

Your Microsoft order no. 8271534145

Your Microsoft order no. 3562132423     

Kindly refer the said amount or please add 100 bars to my account. 

Regards

Bharat Shah  

Laura_Grosvenor

Hi scorpio. Because of the sensitive nature of transactions involving purchases we can not handle them here in the forum. Here is the link you can go to, and the links to help if you need it. Thanks for contacting King Care.                

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1