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I'm really annoyed with losing my Boosters it's so disappointing when you knw the last time you play

Lyn_Rose
Lyn_Rose Posts: 1

Level 1
in Support

Why am I being @ level 1 when yesterday morning I was on level 1012 & almost all my Boosterss have got again.

This is getting old & dwn right annoying.

So please can someone answer this & let me know what to do to get all my lost Boosters bk?

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581
    edited April 2018

    Hello Lyn. Are you playing through FB or The Kingdom? A lot of the time, all you need to do is disconnect and then reconnect to either one and your progress will probably be restored. As for boosters, any boosters that you had bought have been saved to the server and will be on your account (and restored), but if they weren't bought, then they may be lost. Any gold you'd bought will also be there when you successfully reconnect. You can also try clearing the cache on your device and then trying to reconnect. If those steps don't work, let me know and I will send it to our Moderator who can look into your account further. Thanks for contacting King Care and have a nice day.

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