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Refund request
Deidre_Cleveland
Posts: 2 Newbie
in Support
I bought the UFO to try to pass the level. I thought I had enough to buy the extra lives. I had one move left. The store was frozen for over 20 minutes and the game timed out. My internet connection was strong. I would like to be refunded for UFO purchase as it was wasted please.
Answers
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Hi Deidre, sorry for the delay in responding but thank you for writing us here at King Care.
As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
