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why do i have to pay to open a piggy bank that has gold bars stored in it that I have won!
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Answers
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Hello Elise. Unfortunately, we do not have a definitive answer for this, though it has been brought up to the King Team, who is reviewing it. Hopefully, they will let us know an answer soon, and we can then pass it on to the rest of the players. There has been a lot of opposition to this practice, so you aren't the only one expressing anger over this. The SuperStars or Mods will let everyone know when King makes a decision about this. Thanks for contacting King Care and I hope you have a good day in the meantime. Keep on crushin' those candies!
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Hello Laura. Six weeks ago you said "Hopefully, they will let us know an answer soon." I don't know if "they" did come up with an answer. I haven't seen anything. If someone makes me wait six weeks for an answer, I get the message that they don't give a hoot about me. Anyway, just to re-state the problem: For a long time, whenever I got a gold bar as a bonus, that gold bar was available to me immediately. Then, I was told that I now have a piggy bank to store my gold bars. Fair enough. But now that piggy bank is full and the only way I can get at the gold is to pay a specified amount in real money. Hang on! I've won those bars. They're mine! And you want me to pay so I can use them. Sounds like some back street sleaze parlor to me.Hello Elise. Unfortunately, we do not have a definitive answer for this, though it has been brought up to the King Team, who is reviewing it. Hopefully, they will let us know an answer soon, and we can then pass it on to the rest of the players. There has been a lot of opposition to this practice, so you aren't the only one expressing anger over this. The SuperStars or Mods will let everyone know when King makes a decision about this. Thanks for contacting King Care and I hope you have a good day in the meantime. Keep on crushin' those candies!
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