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My candy crush game on my macbook via facebook is now synced to my husbands game. Unsync accounts.

1225brown@gmail.
1225brown@gmail. Posts: 3

Level 1

I need to unsynced my FB candy crush game from my husbands FB candy crush game.  All devices are now his games.  Would like my game back on my Facebook account on my Macbook.

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581
    edited April 2018

    Hello 1225brown. I have some steps for you to transfer your progress to another device: 

    Use either Facebook or Kingdom connect to easily switch between devices and access your game progress and Gold Bars wherever you play. Boosters and extra lives however, are always stored locally on the device you received them on, so they won't move across to your other phone or tablet.

     

    If you have a Facebook account simply follow these steps:

     

    1. Open your game on your old device.

     

    2. Click on the blue Facebook Connect button.

     

    3. Make sure that the correct email and password details are entered.

     

    4. Now open the game on your new device.

     

    5. Click on the blue Facebook Connect button, enter your Facebook email and password and off you go! 

    If you don't use Facebook, don't worry you can use our Kingdom to do exactly the same:

     

    1. Open your game on the old device and look for the orange Kingdom icon in the Settings menu.

     

    2. Now choose an avatar and nickname.

     

    3. Enter your email address, choose a password and that's it - you now have a Kingdom account.

     

    4. Now open the game on your new device, log into your account via the orange Kingdom icon and you're good to go!

     

    I hope this helps you and if you have any further questions, you are more than welcome to come back here and ask away. Thank you for contacting King Care and I hope you have a good day!

  • 1225brown@gmail.
    1225brown@gmail. Posts: 3

    Level 1

    edited April 2018

    Hello 1225brown. I have some steps for you to transfer your progress to another device: 

    Use either Facebook or Kingdom connect to easily switch between devices and access your game progress and Gold Bars wherever you play. Boosters and extra lives however, are always stored locally on the device you received them on, so they won't move across to your other phone or tablet.

     

    If you have a Facebook account simply follow these steps:

     

    1. Open your game on your old device.

     

    2. Click on the blue Facebook Connect button.

     

    3. Make sure that the correct email and password details are entered.

     

    4. Now open the game on your new device.

     

    5. Click on the blue Facebook Connect button, enter your Facebook email and password and off you go! 

    If you don't use Facebook, don't worry you can use our Kingdom to do exactly the same:

     

    1. Open your game on the old device and look for the orange Kingdom icon in the Settings menu.

     

    2. Now choose an avatar and nickname.

     

    3. Enter your email address, choose a password and that's it - you now have a Kingdom account.

     

    4. Now open the game on your new device, log into your account via the orange Kingdom icon and you're good to go!

     

    I hope this helps you and if you have any further questions, you are more than welcome to come back here and ask away. Thank you for contacting King Care and I hope you have a good day!

    On my facebook (on macbook using chrome) I don't even have the blue button. I have a sound, music and ? buttons. I have tried to clear my iphone 3 times but that is not the device that I am worried about. I usually play on my laptop but my accounts have all synced to my husbands account and the only choice that I can figure out is to remove the candy crush app from my facebook account and start all over from level 1. How do I do anything when Candy Crush on FB has no options? Any ideas?
  • 1225brown@gmail.
    1225brown@gmail. Posts: 3

    Level 1

    Hello 1225brown. I have some steps for you to transfer your progress to another device: 

    Use either Facebook or Kingdom connect to easily switch between devices and access your game progress and Gold Bars wherever you play. Boosters and extra lives however, are always stored locally on the device you received them on, so they won't move across to your other phone or tablet.

     

    If you have a Facebook account simply follow these steps:

     

    1. Open your game on your old device.

     

    2. Click on the blue Facebook Connect button.

     

    3. Make sure that the correct email and password details are entered.

     

    4. Now open the game on your new device.

     

    5. Click on the blue Facebook Connect button, enter your Facebook email and password and off you go! 

    If you don't use Facebook, don't worry you can use our Kingdom to do exactly the same:

     

    1. Open your game on the old device and look for the orange Kingdom icon in the Settings menu.

     

    2. Now choose an avatar and nickname.

     

    3. Enter your email address, choose a password and that's it - you now have a Kingdom account.

     

    4. Now open the game on your new device, log into your account via the orange Kingdom icon and you're good to go!

     

    I hope this helps you and if you have any further questions, you are more than welcome to come back here and ask away. Thank you for contacting King Care and I hope you have a good day!

    Soryy, didn't know text was copying

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