Boosters disappeared and game shut down during play

Julie_Everson

I spent the last week doing levels with c twice a day for the past week to collect boosters.  I collected a bunch.  While I was playing the new levels added today, the game kept shutting down and restarting in the middle of play.  and now I notice  all my boosters disappeared.  Give them back!   

Creative_Elsa

Hi Julie, 

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.  For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about it here:

https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

Creative_Elsa

Hi Julie, 

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.  For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about it here:

https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device