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Phone stolen - Progress gone...back to 1051
Anthony_Murnane
Posts: 4
Level 1
in Support
Phone was stolen yesterday. Logged in via Facebook (which I very rarely use for playing CC) and progress level has reverted back to 1051. How can I get back to where I was...1251ish???
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Answers
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Hi Anthony,
Thank you for posting on King care. It could have been your progress on your phone was not syncing with the server and not updating to Facebook. I will escalate to see if we can help.
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I wasn't using Facebook until I lost my phone. I re-activated my Facebook upon having my phone stolen, to see where my Candy Crush levels were at. A bit sad really, isn't it?
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Was it possible you were using a King Account?
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I was just playing it on my Candy Crush iPhone app. I don't know that it was being linked or synced anywhere.
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I only signed up to a King account, post my phone disappearing.
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