Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I wanted to move my game to another device as I am turning in my work ipad to the school district I work for and wanted to move my game and progress to my personal ipad and it seems I've lost all progress. Followed instructions both ways..via the Kingdom and via Facebook. I never connected my game to fb over the course of playing and it seems this is when I ran into the problem of losing my progress, once I "successfully updated my progress" with fb!! Help please.
Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.
The Blog includes lots of steps on how to fix this problem yourself :-)
If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.
Many thanks