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Candy Crush will not connect to Facebook
Stephanie-33
Posts: 52
Level 3
in Support
I am playing Candy Crush on a laptop using the Microsoft version for Windows 10 and a few days ago I was no longer able to connect to Facebook. I have had this problem before but it usually resolves itself the next time I boot up the computer. This is no longer the case. Any explanation or suggestions?
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Answers
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Hi Stephanie, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? I know that connection problems were reported to the studio for Windows 10. They were trying to find a fix on it but haven't heard if it is now working.
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No I no longer need help, the problem was corrected about a week after reporting it. I think it was related to new privacy laws. Instead of just agreeing to terms and conditions I had to actually scroll through them then agree. Once I did this the game would load and play was able to resume
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Thanks for writing me back and letting me know that all is well now!
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