My game level was about 1100 now its 562

Eden_Ntembe

I connected to facebook because I was surprised to see i already was but it was a huge mistake as it took me back to level 562. I have already sent multiple emails and its not fixed. I need help because it’s frustrating to lose so much progress 

Cezdiamond

Hi there-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks