I didn't back up phone!!!!

Matt_McBride

I didn't back up my phone and lost hundreds of levels. Is there any way to fix this issue? I tried to log in with Facebook but still kicked me back to 1000. 

_Elsa_

Hi Matt, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  Do you still need help?

Please read this for more help:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

If their instructions don't help, in the last paragraph there is a link that you can click on to contact them for more help.