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I didn't back up phone!!!!
Matt_McBride
Posts: 2
Level 1
in Support
I didn't back up my phone and lost hundreds of levels. Is there any way to fix this issue? I tried to log in with Facebook but still kicked me back to 1000.
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Answers
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Hi Matt, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?
Please read this for more help: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If their instructions don't help, in the last paragraph there is a link that you can click on to contact them for more help.
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