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Blatant overcharging

Ccmeyer22
Ccmeyer22 Posts: 4

Level 1

I have purchased bundles and my piggy bank and been massively overcharged for months - it took me awhile to figure it out but I want my money back. This is not accurate or fair charging and is illegal.

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,384

    Good evening Ccmeyer22. 

    Unfortunately due to the delicate nature of payment issues, we cannot deal with them on King care. I would need you to follow this link and you will find contact details on there.

    https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

    Can I also suggest that you keep a careful eye on emails that you would have had when you made purchases from apple in future. Also note though, that apple have a nasty habit of not taking payments out at the time that you make the purchase, but sometimes it can take days for the payments to come out and if you have made more than one purchase over a few days, sometimes it lumps them together. So it might not be that you have been overcharged but rather apple have been condensing payments. I have been caught out with that several times.

Hey! Would you like to give us your opinion?