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There are three stages to load your game. The game gets stuck on the last page and won't load so a player can play. I walked away for more than 30 minutes and it was still stuck in the last page of loading.
Hi Michelle,
Does this happen with both Blossom Blast and Candy Crush? What is the device, how are you connecting and are you using a King or Facebook account?
See the following troubleshooting:
iOS
Android
Facebook
Windows 10
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
