Who can I talk to about over $420.00 in credit card overcharges?

Michael_Simard

I completed an audit of my online charges. Unfortunately for me I pay for my "candy bundles" online to an account where I have auto pay set up so I only audit the activity every quarter. Since February of 2018 I have been overcharged approximately $420.00.

I purchase the 6.99 bundle and and 2.99 p bank and on multiple occassions on those days the charges are either duplicated or entered three additional times for the one occasion.

I have the statements where I identified each overcharge, I need to have my credit card credited immediately -

I need to know who and what number I can call before I file a complaint with my credit card company.

_Elsa_

Hi Michael, sorry for the delay in responding.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1