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Can't turn sound off / day one gifts only

Missy_Curry
Missy_Curry Posts: 2

Level 1

For over a week now when trying to play on Windows 10 the software loads with sound (although I turn it off every time, it used to stay off) and the gifts are day 1 only.  

Answers

  • _Elsa_
    _Elsa_ Posts: 37,546

    Hi Missy, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  I haven't heard anyone else write that they are experiencing the sound issue on Windows 10 so I hope that it's not still happening for you.  Regarding the free daily calendar gift being stuck on day 1 the King team is aware of this and they are trying to find a resolution.

  • Missy_Curry
    Missy_Curry Posts: 2

    Level 1

    Hi Missy, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  I haven't heard anyone else write that they are experiencing the sound issue on Windows 10 so I hope that it's not still happening for you.  Regarding the free daily calendar gift being stuck on day 1 the King team is aware of this and they are trying to find a resolution.

    I'm still having the same issues.

Hey! Would you like to give us your opinion?