Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Calendar gone customer service gone

I asked about six times about the calendar. I got a response from a customer rep once, that didn’t help the situation though. I have followed up and no response from anyone. I started a new question thread in hopes a different rep would respond. No has responded. I am now worried about your customer service reps disappearing like the calendar did.

Accepted answers

All comments

Hello PJ I can see that you have been helped by our amazing team of Superstars!

I am sorry that you are experiencing a problem with your Calendar in Candy Crush Saga, did you try the troubleshooting tips that Laura sent to you?

We are currently looking into this problem and our game team are aware, we hope to have an update shortly.

Thanks!

Not vanished. We have a new team of moderators so everyone gets answered quickly now. And we superstars are all volunteers who help when we have spare time.

The daily calendar vanishing is an issue the team are working on. Unfortunately we always start by giving you the troubleshooting tips as in most cases this helps. Which is what you were given.

Welcome! 👋

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Accepted answers

All comments

Not vanished. We have a new team of moderators so everyone gets answered quickly now. And we superstars are all volunteers who help when we have spare time.

The daily calendar vanishing is an issue the team are working on. Unfortunately we always start by giving you the troubleshooting tips as in most cases this helps. Which is what you were given.

Hello PJ I can see that you have been helped by our amazing team of Superstars!

I am sorry that you are experiencing a problem with your Calendar in Candy Crush Saga, did you try the troubleshooting tips that Laura sent to you?

We are currently looking into this problem and our game team are aware, we hope to have an update shortly.

Thanks!

No ads
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…