I have been without sound for a month now how do I get it back ??

Sharol_Webb_Roll

I have no sound and have tried everything the sound works for all my other games just wondering how to get it back ???

QueenMia

Hey Sharol,

Thanks for posting and welcome to the Community!

I love the sound in our games and think it makes the whole experience so much nicer, so I understand and I’m  sorry for the inconvenience ! It should be resolved now, but note, that this was caused by some updates on and from Google Chrome.

I hope it is now working again and that you can treat your ears while playing, but if not, you can find out how to fix it by updating your FB settings on our post, here :-)

Other members mentioned that this quick fix works. > Type this into your address bar

chrome://flags/#autoplay-policy

On the highlighted option choose no user gesture is required and restart your browser. 

Let me know how that goes for you, until then, have a Fun-tastic day!

- Mia

PS: Also if you have a bit of time, don't be shy and say hi to the Community! There's also a survey so you can let us know what you think about King Care and help us getting even better :-) Please visit: https://care.king.com/en/alphabetty-saga/nice-to-meet-you-welcome-to-the-community