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(Unsupported Language) fond d 'ecran noir candy crush

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Valerie_Pouchoy
Valerie_Pouchoy Posts: 1 Newbie
edited November 2019 in Support

bonjour j'ai un fond d'ecran noir quand je joue au candy crush que ce soit soda ou saga et je ne vois pas la gelatine . quand je joue sur tablette pas de soucis .merci

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  • Xarly
    Xarly Posts: 2,509 Community Manager
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    Hi Valerie,

    We can only support in English here at King Care. That said, regarding your issue, have you tried updating your operating system and, if needed, also reinstalling the game?

    That usually helps solve many of this issues.

    Cheers,

    Xarly

  • valerie67
    valerie67 Posts: 28 Level 2
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    Bonjour j'ai le même problème écran noir pour mon jeu candy crush
  • guigui
    guigui Posts: 2 Newbie
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    bonjour, j'ai le même problème depuis hier matin. j'ai fait une maj de flash, vérifié les autorisations sur paramètres, supprimé l'application puis remis celle-ci, nettoyé avec ccleaner et toujours rien. qui peut m'aider ? merci
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    edited November 2019
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    Hi @guigui & @valerie67 and welcome to the Community  🤗

    I am sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our member will be happy to help you 😉

    To solve any issue with the game, it's recommended to follow these steps, right here. That should help you! 

    Thanks for your understanding and have the sweetest day 🍒

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