Boosters ALL Gone!

Janet_Tan

I will login to Candy Crush daily to collect the free boosters. I have accumulated over hundreds of candies in my profile in my tablet. Today I realized that all my boosters gone. What happen? Is your update version crash all my boosters away?

_Elsa_

Hi Janet, sorry for the delay in responding.  

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device