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I sent a previous message to you months ago and never received a reply. I lost so many boosters from Candy Crush and would like them replaced. I don’t even remember how many suckers, hand swaps, etc I had cause it was so long ago. I would appreciate King stepping up and add boosters to my game. I see many others have had this issue too. Please reply this time.
Hi gmfishey,
Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device