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Black screen on Candy Crush

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suesun85

suesun85 Posts: 5 Level 2

May 2018 in Support

In the last 24 hours my game screen on Candy Crush Saga has gone black, almost no graphics are displayed; the screen on AlphaBetty is gray, almost no graphics displayed. My computer runs Windows 10 and upgraded to version 1803 2 days ago. Could this be a problem?

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Answers

JustPlaying Posts: 4,196 Level 5

May 2018
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Hi suesun85,
Please make sure you are running the latest drivers for you graphics card. Also try common troubleshooting and let us know if it helps.
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Windows 10
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Cezdiamond Posts: 6,498 Community Manager

May 2018
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Hello @suesun85 did you see the update from JustPlaying?
Thanks!
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Steven_Sprengers Posts: 2 Newbie

May 2018
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Hello @suesun85 did you see the update from JustPlaying?
Thanks!
are you guys going to fix this?
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Ritaann Posts: 1 Newbie

February 2019
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My screen is black on candy crush what can I do.
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