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Game trys to load but screen just flashes on and then black, finally remaining black.
Hi megadebz, I understand that you like to play the game On Edge but Microsoft Edge might not be the best browser to play on. I do understand why you don't like to play on Firefox because the calendar is stuck on day 1 but is that the only way that you are getting rewards? Are you getting any of the challenges? I don't rely on the daily calendar to get my rewards. Are you trying Didi and Rami where you can get a few boosters as the winner? What about the sugar drop challenge where you can get up to 13 free boosters every 8 hours.
There are a few glitches right now that the studio is working on and trying to fix the daily calendar is not a priority.
Still no resolution to this issue which is very disappointing. No one seems to be bothered. I can play it on firefox but never get to day 7 in the rewards, it always stays on day 1. Come on King sort this problem out.
I am also getting the black screen on Windows 10 and I also wish that they let us know what's going on. I do know that they are working very hard on this but they do have a lot of issues to resolve so I don't know if this is a priority or not. We are all waiting patiently for an update.
Still no joy with this problem. Are they ever going to get it sorted. Wish they'd let us know!!!!!
Still no joy on Edge. Firefox game plays Ok except that the 7 day bonus only ever comes up as day 1. Wish they would get this sorted out between them.
I wonder what Microsoft did with that update that is causing this problem. A lot of players have reported this. I"m glad that you can play the game on Firefox.
Can play OK on Firefox. Otherwise still the same on Edge Win 10
Hi there, sorry for the delay in responding. Yes there is a glitch going on with the black screens and it seems to be appearing in a few of the games. The studio is aware of this and they are trying to resolve it so hang in there and hopefully it will be fixed soon. Can you play the game anywhere else? Another browser?
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what about lost lives? Candy royale progress.
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Can someone please help me with level 4894 I'm stuck and only have 8gb and no boosters
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
