Candy Crush Saga

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Candy Crush Saga

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My level 3358 starts me with only 16 lives but when I view online everyone elsestarts with 28 lives.

When I start level 3358 I'm only given 16 lives and its not possible to complete with so few lives. When I looked at how others had completed this level on youtube, they started with 28 lives which is a huge difference. Why do I only have 16 lives to start when every other example I've seen online has 28 lives to start. I've tried my tablet and desktop computer.

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Marco_Antonio

Hi Marco, thank you so very much for posting your thoughts here. I have to agree with you because I just tried to play the level and I got no where but then was offered to spin the wheel for free moves and I got 5 extra moves. Only then did I see the keys to release the special candies from dropping but those 5 moves ended and I had done nothing! I am going to elevate this to the team to see if they can make some changes. I can't promise but I will try. Thanks for posting here!

Thank U, Elsa!

Creative_Elsa

Hi James, I hear you and I've been going back and forth with the King Admin and she has been going back and forth with the studio regarding the changes in these levels. I am a volunteer that helps King and helps players by trying my best to respond to your questions. I am going to forward your comment but I can't make any promises that these levels will get changed again.

James_B

Something weird is going on with lives in the latest levels. Besides level 3358, for level 3359 I start with 16 lives but online examples have 28 lives, for level 3360 I start with 11 lives but online examples start with 27 lives and for level 3361 I start with 7 lives but online examples start with 13 lives. It's not possible to complete these levels with the lives given unless additional lives are purchased and I'm not going to do that for every level. It's not fun to play impossible levels

Creative_Elsa

Hi Marco, thank you so very much for posting your thoughts here. I have to agree with you because I just tried to play the level and I got no where but then was offered to spin the wheel for free moves and I got 5 extra moves. Only then did I see the keys to release the special candies from dropping but those 5 moves ended and I had done nothing! I am going to elevate this to the team to see if they can make some changes. I can't promise but I will try. Thanks for posting here!

Marco_Antonio

Hi Elsa, sorry but you are completely wrong. The video by Kazuohk was completed in 18 moves and has 20 yellows to collect (mine has 16 moves and 28 yellows to collect, which is far difficult). In short, it´s not fair for old users like myself. If you want to be fair, give us the opportunity to battle with same weapons. I´m not sure about the odds of this game but I would like to see one of you winning with the same tools we have. Cannt you do it? I thought so. That´s why there are no videos proofing otherwise. Thanks.

Creative_Elsa

Hi James, sometimes when a new level is released it's either doable or not. They keep an eye on how many progress and how many get stuck. Whether it's too easy or too difficult so what you are seeing on youtube might be that a level started with a specific number of moves but then it got changed. Here is a tip where she did it with 16 moves:

https://candycrushsagaallhelp.blogspot.co.uk/search/label/Level%203358

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Creative_Elsa

https://candycrushsagaallhelp.blogspot.co.uk/search/label/Level%203358

Hi Marco, thank you so very much for posting your thoughts here. I have to agree with you because I just tried to play the level and I got no where but then was offered to spin the wheel for free moves and I got 5 extra moves. Only then did I see the keys to release the special candies from dropping but those 5 moves ended and I had done nothing! I am going to elevate this to the team to see if they can make some changes. I can't promise but I will try. Thanks for posting here!

Thank U, Elsa!

Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
How i get my reward?
Pins collection i finish it I didn't received my reward.

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Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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