Missing friends!

slavffl

What the hell King - last week my friends disappeared so I was no longer getting help and because of that I uninstalled Candy Crush hoping that would help and it didn't.   Now the worst part after I reinstalled CC ,I still don't have any friends showing up and I lost all my boosters.  This is ridiculous!  Can someone help me with this?

Creative_Elsa

Hi slavffl, see if this information can help you get your friends back.  Since Facebook made those huge changes your account might need to be changed in order to see them again:  https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists

Also for future reference, boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-devicePromotions/

Creative_Elsa

Hi slavffl, see if this information can help you get your friends back.  Since Facebook made those huge changes your account might need to be changed in order to see them again:  https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists

Also for future reference, boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-devicePromotions/