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I bought a new phone and lost my progress.
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I got a new phone and lost my progress. I did not log in with Facebook or any e mail. So it started me off on level one. I see others have had same trouble but you answered the question privately so I need help fixing it. I only know my name on game and imei of the phone. Please help me!
Answers
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Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.
The Blog includes lots of steps on how to fix this problem yourself :-)
If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.
Many thanks
