I won an hour of unlimited lives, however I did not receive them. What happened?

Jen_Herr_Schutte

I won an hour of unlimited lives by reaching a treasure chest, however I did not receive them. I won again shortly after that and did not receive them either. What happened?

_Elsa_

Hi there, sorry for the delay in responding but thank you for writing us here on King Care.  A glitch has been reported on the infinity free lives and they are trying to resolve it now so please be patient and hopefully it will be fixed soon.