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I opened Candy Crush in Facebook Gameroom and I get the message that I have completed the game at Level 2825. I actually have completed level 3410 and can see that on Facebook when I open the game on my browser. Can I uninstall Gameroom and try to reinstall. I also came up with a page that says are you ready for HTML 5. I have a Surface Pro running Windows 10 and am completely up to date.
Hi LuVerne, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? It seems that your game went back to the old version. If you still need help here is some information to get you back to the new version: https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back
I am trying to find you the answer on how to uninstall the Gameroom but not having much success. See if this helps you: https://gamingph.com/2017/04/how-to-uninstall-facebook-gameroom-in-windows-10/
Please let me know if this uninstall works for you so that I can save the link for other players.
Hi LuVerne, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? It seems that your game went back to the old version. If you still need help here is some information to get you back to the new version: https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back
I am trying to find you the answer on how to uninstall the Gameroom but not having much success. See if this helps you: https://gamingph.com/2017/04/how-to-uninstall-facebook-gameroom-in-windows-10/
Please let me know if this uninstall works for you so that I can save the link for other players.
I haven't tried to play on Gameroom for a couple of weeks, but now when I opened the app again, the progress was where it should have been.