What is going on with this game?

Libby_Whelan

I no longer get/receive requests to send extra moves/lives to friends when I sign in; I had over 200 emails with extra lives & have gone through them all in the last few months.  There are no more mini tournaments (complete 3-5 levels & win boosters) - that was one of my fav parts of the game; AND the last 2 weeks I finished in the top 3 among my friends in the "weekly race" & didn't receive a prize.  I'm not even sure if there is a prize because I can't find any info about it & I don't even know my position until I clear a level....I'm not sure what you are trying to do to this game but you are RUINING it to the point that I am seriously considering deleting it all together

_Elsa_

Hi Libby, sorry for the delay in responding but thank you for posting your question here at King Care.  I am going to give you a couple of links to try to see if you get your friends lives back.

This link is more for troubleshooting:

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-am-i-not-getting-any-messages-or-lives-from-friends

This link is to check your Facebook settings:

https://care.king.com/en/candy-crush-saga/friend-list

Regarding the weekly race are you referring to the race with the planets.  It wasn't working at all when you posted this 2 weeks ago but it was fixed towards the end of last week and should be working for you now.  The challenge starts off where you need to collect 50 green candies.  Once you do that then you will be placed and see your name on the leader board.  If you believe that you won and didn't get your rewards please visit this link:  https://care.king.com/en/contact and give them the details.  They can look into your account to see if you won and if you didn't get your rewards.