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After 11june update I can't receive new levels stuck on 3395

Sarah_Ch

i am a top player but after update new levels are not coming stuck on level 3395

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Creative_Elsa

Thanks for the user ID #. I am going to send a message to Cez but she won't see it until Monday so hang in there.

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Creative_Elsa

You are very welcome! Please tell all your friends to write here if they have issues with any of the games.

Sarah_Ch

Thank you so much Elsa ,I got new boosters,this is all because of you that you felt my pain,you are so kind and nice person thanks once again

Creative_Elsa

You finally got everything? That's wonderful news! Thanks for letting me know.

Sarah_Ch

Have you checked your envelope at the top right of this website? If you see a number 1 that means she answered. Also maybe you have to give her your user ID # so I'm going to give you a blog that tells you how to access it. Once you have the number, if you didn't get the boosters, write back here with the number and I'll write her again on Monday ok? Here is the link to get your user ID # - https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

Thanks Elsa ,you finally did it ,I always remember your efforts for me

Sarah_Ch

Thanks Elsa ,you finally did it ,I always remember your efforts for me

Sarah_Ch

Thanks @Elsa for passing on
@Sarah I am sorry that you have lost your boosters, sadly this will happen when you reinstall.
Is your progress now back? Please let me know your new ID so I can create some candy magic in your account :-)

Thanks Cezdiamond,after reinstall candy I can play other levels ahead

Sarah_Ch

Thanks for the user ID #. I am going to send a message to Cez but she won't see it until Monday so hang in there.

Thank you so much Elsa ,I got new boosters just now .this is all because of you that you felt my pain,you are so kind and nice person thanks once again

Sarah_Ch

@Sarah I have now added items to your account.
Thanks so much!

Thanks

Cezdiamond

Thanks for the user ID #. I am going to send a message to Cez but she won't see it until Monday so hang in there.

Thanks for passing on :-)

Cezdiamond

@Sarah I have now added items to your account.

Thanks so much!

Creative_Elsa

Thanks for the user ID #. I am going to send a message to Cez but she won't see it until Monday so hang in there.

Creative_Elsa

Have you checked your envelope at the top right of this website? If you see a number 1 that means she answered. Also maybe you have to give her your user ID # so I'm going to give you a blog that tells you how to access it. Once you have the number, if you didn't get the boosters, write back here with the number and I'll write her again on Monday ok? Here is the link to get your user ID # - https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

Sarah_Ch

Hi Elsa, Not get any boosters yet

Creative_Elsa

Thank you Cez for responding to Sarah Ch!

Cezdiamond

Thanks @Elsa for passing on

@Sarah I am sorry that you have lost your boosters, sadly this will happen when you reinstall.

Is your progress now back? Please let me know your new ID so I can create some candy magic in your account :-)

Creative_Elsa

When you play on a mobile device you can lose all your boosters because they are saved to your device. I did write to Cez to please help you but I haven't heard much from her today so she must be busy in meetings. Also they are 6 hours ahead of my time so it's 5:00 PM and they might be leaving for the day. I will send her another message now and hopefully you will hear back from her tomorrow.

Sarah_Ch

Hi Elsa, no boosters but why ?

Sarah_Ch

I just wrote to the King Admin asking if she can help you with some boosters. So hopefully she will write you here some time today.

Ok Elsa ,I can just hope

Creative_Elsa

I just wrote to the King Admin asking if she can help you with some boosters. So hopefully she will write you here some time today.

Sarah_Ch

Hi Elsa ,Yesterday I reinstall game.such a painfull thing for me lost of all my boosters,now your turn I need your help give me some boosters really difficult to play without boosters, thanks for reply every time Elsa I always remember you you are so kind