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Hi pmsong, is this still happening to you? Let's see if this troubleshooting helps you. Clear the history on your iPad. Then shut it down, wait 10 seconds and then open it again. Open the game and if you are playing through Facebook or the Kingdom log out and then log back in. This has worked for many in the past so hopefully it can help you. If not, please write back here and I can try to find you more solutions.