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Loss of levels

eoinmal
eoinmal Posts: 2 Newbie
in Support

I have been on level 1853 for the last few days. In frustration I tried to log in through Facebook to play on my desktop instead of my phone and I find I have dropped to 1242. Can I restore my progress?

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Answers

  • JustPlaying
    JustPlaying Posts: 4,196 Level 5

    Hi eoinmal,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks

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