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Lost level progress

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GC-2
GC-2 Posts: 1 Newbie
in Support

I was on level 1178 and did not have Facebook or a Kingdom acct to back up. I made a mistake trying to connect Candy Crush Saga with Facebook and now I'm on level 1. Can you please restore me to level 1178?

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  • JustPlaying
    JustPlaying Posts: 4,196 Level 5
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    Hi GC,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks

    Flag · Helpful Sweet Love Haha

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