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Hi, every time I open the candy crash saga game I get a static-cracking sound. This only happens when I have this specific app opened. Even when the music and sound is off it happens as well. Obviously when my phone is on silent the sound is gone.
Hello @penny22🤗 Welcome back to the King Community!
I am sorry! You have posted your comment in a thread that is 8+ years old!
If you can please open a new post using this link —> Ask a Question in Candy Crush Saga👈, it will be easy for us to discuss with you and provide better assistance!
Thank you for understanding and hope to talk to you soon🍫🍬🍫
I will have to close this thread being very old!
Im having the same problem, and it's not happening with any other apps.
I just started having this static pulsing sound today. Never noticed it before. I have iPhone 6 with no updates needed.
Hi. Welcome to the sweet King community.
I'm sorry you uninstalled the game due to this sound issue. You posted in a thread from the year 2018, the problem had already been resolved. Maybe now it's a new problem, so I'm going to pass it on to see if there is a solution.
Apparently it was only happening on iPhone devices.
Please, would you mind telling us if that sound persists even after reinstalling the game?
Thank you very much
I have the static noise on iPhone 12 when the candy crush app is open. It happens even when my volume is turned off. Ended up deleting game
I’m hearing static nose too and I thought it was my iPhone XR but it’s actually the game and it’s creepy
Hi
i don’t think the issue has been fixed even though it’s been happening over the past 2 years. can this please be looked at again and a solution provided.
I did not need an update so I reinstalled the app and logged back in and it was still making the static noises. I have an IPhone 11 with the newest iOS.
Hi @Ramzy15 and welcome to our Community!
Please note that the thread is from 2018 and an issue that has been fixed long time ago.
Have you tried reinstalling the app?
Hi and welcome.
Please log out, update your game application, restart your device and login again to check if your problem is solved.
You may have the option of switch off the sounds if you dont like them. Go to settings and turn off.
Have a nice time ahead.😀
I’ve been hearing those same sounds every time I open my candy crush saga app. I thought it was just me.
I usually turn off all game sounds when I'm playing because it's distracting and not enjoying it. Without sound, it's more peaceful and I'm able to focus on the game 😊😊💖💖Happy crushing candies 🌈
@Bshhh @Fiona123 @torifn @kahnvict
@Kahne
All set up, now all we can do is take the highest precautions by finding shelter elsewhere. P.S I think Trump may be involved and could be transmitting signals through his head fur using tin foil. Think they're targeting the next generation through 5G towers. Good luck.
Still having this issue June 2020, think it's the government, will tin foil help???
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Wow I never heard of that before. If you are still hearing the sound even when the music and sound is off from the game then I am wondering if it's your mobile device. Do you play other King games or other games from other developers? If so, can you please check to see if this is happening with the other games?
I only play candy crush saga from king games. I do play other games from other developers, but it doesn’t happen.
I did just try downloading candy crush soda, it didn’t happen.
It was working completely normal, but after I updated it this happened. Not sure why or how.
If it was my mobile device, the static-cracking sound would’ve happened when I play music or even use any application with sound.
To make sure it’s not my mobile device, I downloaded candy crush for the first time on another iPhone device. The static sound happened again.
I have the same problem On iPhone X
Wow that is very strange! I am going to forward this message to the King Superstars and King Admins because now 2 of you say this is happening.
Thanks Elsa! Let us know what happens
Hi guys, this is the answer that I got from one of the King Superstars:
" I get this all the time on my virtual mobile device. It happens when my internet connection is too slow and/or my device is too full."
She said that she made a video and is trying to find it. If she posts the link I will post it here. In the meantime, try to clear the history on your device and check how much memory you have left. Maybe you have to uninstall apps that you haven't used in a long time. Please let me know if doing this helps clear the problem.
I tried using the application on 4G it still happened. My iPhone is 130 GB from 256 .. It’s pretty odd not sure why this is happening. Happened the same with iPhone 6 which barely has any GB on the phone.
Ugh!
Thanks Elsa! I’ll wait till you post the link.
After the last update the problem still exists... help us please
I just wrote to the King Superstar to ask if she found the video for you. I'll try to keep you updated.
Same problem on iphonex
Hi guys, I am going to forward this message to the Superstar again. She might have been very busy doing her videos.
I also have have a sshhh ssshhhh sound when playing candy crush only
I get the same problem on my iPhone 7 and SE with a pulsing static noise. But my iPad mini has a constant static but it is very faint and can only hear it when speaker is held to my ear. What’s the solution?
Hi RP, I haven't heard of the solution yet but I have heard that a few people are having this sound. If I hear of any solution I will write back here.
Same thing happens to me. I have the biggest iPhone and plenty of storage space. This only happens with the candy crush app.
Hi all, I haven't heard of a solution yet but I'm still trying to find one for all of you.
Same problem here with both an iPhone 6 and 7. It started with an update. If sounds are off I hear a buzzing sound and I have to put the phone on silent. Same behavior on LTE or witeless networks.
I have just deleted my candy crush app off my phone as I was hearing a crackling sound coming from my phone ear speaker, it actually sounded like someone was on the other end of the phone while I was playing candy crush!
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…