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Jelly fish bug

Luiza_Cheda
Luiza_Cheda Posts: 1

Level 1

My Jelly fish when activated doesn't turno into 3 fishes, but only one wich swims akwardly. What should I do?

«1

Answers

  • PConey
    PConey Posts: 2

    Level 1

    Same issue I’m having and this is so annoying 

  • _Elsa_
    _Elsa_ Posts: 37,297

    Hi guys, this glitch has been reported to the studio so hang in there and hopefully they can resolve it soon.

  • Fadime-2
    Fadime-2 Posts: 7

    Level 1

    I have that same problem

  • Freezebaby1313
    Freezebaby1313 Posts: 1

    Level 1

    I have the same problem as well. 

  • _Elsa_
    _Elsa_ Posts: 37,297

    I just elevated this to a King Admin so hopefully we will get an answer soon.

  • Daniel_J_
    Daniel_J_ Posts: 3

    Level 1

    I have the same problem. I am in level 256 for 2 weeks and I am very angry. Vuestros muertos ya...

  • _Elsa_
    _Elsa_ Posts: 37,297

    Hi Daniel, update on this.  The studio is aware of this and they are trying do figure out the best way to get those fish to move correctly again.  Can you imagine sitting there at a computer watching fish move or not move and thinking "no that doesn't work" and then trying something else and thinking "that doesn't work either".  We have to all hang in there until they finally fix it, hopefully pretty soon.

  • Daniel_J_
    Daniel_J_ Posts: 3

    Level 1

    I Hope so Elsa. Three times I have been 1 Jelly to pass the level without fish. But it is practically impossible if they do not work correctly. I hope to settle it soon

  • Daniel_J_
    Daniel_J_ Posts: 3

    Level 1

    I have come to the conclusion that the problem is from my Facebook session because when I play on the same device without registering, the fish act normally and when I play with my Facebook session from the phone, tablet or computer the fish do not transform in three.

  • _Elsa_
    _Elsa_ Posts: 37,297

    Hi Daniel, thanks for responding.  If you don't play the game through Facebook or the Kingdom then you might lose your progress.  Have you ever played through the Kingdom?  I  stopped playing through Facebook and only play through the Kingdom now.  I'm not that concerned about friends sending/receiving lives.  If you never played through the Kingdom before I'm going to give you a link to a blog that I wrote.  This blog is how to get your user ID # but it's the same way of logging in and out of both.  

    https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

    By the way since you are on Facebook you might want to join my Facebook group.

    Candy Crush Saga, Soda and Jelly - https://www.facebook.com/groups/1256376507828809/

    I am a King Superstar which is voluntarily helping the players here on King Care.  If you are in the group then you will learn about contests that King puts out and also glitches and you can make new friends!

Hey! Would you like to give us your opinion?