Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Idmcfalls1, that is because your lives are stored locally on your device, so when you switch to a new device, everything except gold bars are lost. I am sorry about this.
ย Here is a blog for you to read, which explains it better:ย Candy Crush Blog
ย I hope you have a nice day!