Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Loss of Lives - Candy Crush

In candy crush I had over 500 lives that my friends gave me. When I turned on my computer to play candy crush only 4 lives are remaining. This has happened to me once before and you provided me gold bars to make up for the lives I lost. I would appreciate it if you could provide me gold bars once again.

Accepted answers

All comments

Hi Florence, are you playing the game on a mobile device? Because if you are any crashes of the game, updates on your mobile device or updates of new levels can cause you to lose all lives and boosters. These are just saved to your device so that you can play the game offline. You can read more about it here: https://www.elsalanger.net/blog/where-did-my-free-boosters-go-on-my-mobile-device

I am going to offer you a link to contact King and maybe a pretty please might help you get some free boosters. Here is the link: https://care.king.com/contact

Laura_Grosvenor

Hello Florence. I can ask for you, and the Moderator will get in touch with you as soon as possible. Thanks for writing and have a good day.

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Accepted answers

All comments

Laura_Grosvenor

Hello Florence. I can ask for you, and the Moderator will get in touch with you as soon as possible. Thanks for writing and have a good day.

Hi Florence, are you playing the game on a mobile device? Because if you are any crashes of the game, updates on your mobile device or updates of new levels can cause you to lose all lives and boosters. These are just saved to your device so that you can play the game offline. You can read more about it here: https://www.elsalanger.net/blog/where-did-my-free-boosters-go-on-my-mobile-device

I am going to offer you a link to contact King and maybe a pretty please might help you get some free boosters. Here is the link: https://care.king.com/contact

⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Pralinenschachtel
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
Invisible awards
This is happening a lot. Anyone else?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…