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Every time I passed a gift, I was entitled to 8 bars. I passed it several times in that episode and never received them. I never received at least 40 bars. I think I do deserve them. Please help.
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I think I know what he is talking about. Are you talking about the gift bags you earn when you purchase something--the ones that show up on your nap and when you get to that level it opens and you get gold bars? I have one on my map right now. Cez definitely will have to look into this one. It could be a purchase issue, bit I'm thinking it is more of a map glitch. The Moderator will see it tomorrow, so hopefully she can straighten it out and get you your gold bars! Good luck!
Absotively you are! Here is the link that you can go to to get those gold bars credited to your account: Purchase Issues. There is a link on the bottom to directly contact the Team. All you need to do is fill that out and explain what exactly happened and they will take it from there. I am so sorry again that this has happened to you! I have a bag on my own game that I can't get to because I am stuck on the level I'm on and the bag is another level away. *cries* I wish you good luck and I sure do hope they can give you what you've earned. Have the best day!
Yes. That's it. When you pass that level the bag opens up and you get gold bars. I passed it many times and never received my bars. This is not fair. I'm entitled to them. Thanks
I never saw that bag before! That must be another new testing thing.
Hi Laura and Elsa. Right now I am in Wafer Wonderland. The gift bag is at the end of that segment. Once I get to that level and pass it CC is suppose to give me gold bars. I don't know how to take a screen shot to make you understand what I am saying. Thanks for helping.
Sure thing! As soon as my laptop is up and running I will have time to do that.
Laura can you please do a print screen so I have a better idea of what you guys are talking about?
Hi Squeeze, I am so confused because I am not familiar with Waffle Ward or gift bags with 8 gold bars. I am going to elevate this to a King Admin to see if she has an answer for you. She won't be in until tomorrow so give it a couple of days for her to play catch up with all the messages.
HI Elsa, I was in Waffle Ward when CC was giving out the Gift Bags. I cannot send you a screen shot of it because they are gone once you pass it. The Gift Bags gives you an extra 8 bars. That episode had about 6 Gift Bags and every time I passed it, I was never given the bars. Hope that can help.
Hi Squeeze, can you please give me more information on this? I am not recalling passing any gifts on CC Saga. Could you please do a print screen showing the gift and uploading it here? I have never seen anything in CC Saga where you get gold bars so to help you with this I need more information and a print screen please.
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I am not receiving my rewards
How to establish free bars and other
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in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
