Reward at end of every level group

Twiglet474

I get told at the end of every group of levels that I have won coins and chocolate etc but I never receive the coins. Why? I've lost out now on hundreds of coins because of this please can u fix it can give me back what I've lost. 

_Elsa_

Hi Twiglet474, thank you for writing us here at King Care.  I am going to elevate this to a King Admin.

Cezdiamond

Thanks @Elsa

@Twiglet474 I am so sorry about this. Can I check the following? 

- Is this the end of episode rewards? 

-How often has this happened? 

- Do you always play on mobile? 

Thanks!

Twiglet474

Thanks @Elsa

@Twiglet474 I am so sorry about this. Can I check the following? 

- Is this the end of episode rewards? 

-How often has this happened? 

- Do you always play on mobile? 

Thanks!

End of episode reward and has happened for the last 6 times at least now. Yes on mobile only. And I do always connect to fb.