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Reward at end of every level group

Twiglet474
Twiglet474 Posts: 37

Level 3
in Support

I get told at the end of every group of levels that I have won coins and chocolate etc but I never receive the coins. Why? I've lost out now on hundreds of coins because of this please can u fix it can give me back what I've lost. 

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Twiglet474, thank you for writing us here at King Care.  I am going to elevate this to a King Admin.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Thanks @Elsa

    @Twiglet474 I am so sorry about this. Can I check the following? 

    - Is this the end of episode rewards? 

    -How often has this happened? 

    - Do you always play on mobile? 

    Thanks!

  • Twiglet474
    Twiglet474 Posts: 37

    Level 3

    Thanks @Elsa

    @Twiglet474 I am so sorry about this. Can I check the following? 

    - Is this the end of episode rewards? 

    -How often has this happened? 

    - Do you always play on mobile? 

    Thanks!

    End of episode reward and has happened for the last 6 times at least now. Yes on mobile only. And I do always connect to fb.

Hey! Would you like to give us your opinion?

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