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Hi Liz, I am going to ask you a question that might help solve your problem - have you installed CC Saga from the Microsoft store or are you playing with the game that came installed? The reason why I ask this is because it happened to me. I couldn't get the progress and I was told that I needed to install the game from the store. Once I did that the new levels showed up. So if you are the only one here that doesn't see the new levels yet and you have already updated Microsoft then please check if you installed it from the store.