The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi nb, please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep If the troubleshooting doesn't work then in the last paragraph is a link where you can complete a contact form and they will help you get back on track.