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Level 3551, won boosters, no prize in box. Needed 24, had 36. Remedy please.
Kim_Ackert
Posts: 5
Level 2
in Support
Won boosters, no prize in box. Needed 24, had 36. Remedy please?
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Answers
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Hi Kim, can you please give me more details? Did you win because you were playing a challenge/event? Was it the space dash challenge? Rami? Please give me more details so that I can direct you further.
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Hi @Kim_Ackert,
The studio has asked me to get more information for the Sugar Drop Challenge glitch so please respond to the questions below. Thanks!
Which device are you playing on?
Are you re-playing old levels to fill up the sugar track jar or new levels?
Does the issue first happen when you lose a level / win a level?
Does it fix itself after some time, if so, when? (e.g. after you reach the maximum number of candies that can be collected or after a couple of hours?)
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