Connecting king.com accout with FB account?

Tanvi_Singla

I started candy crush saga on my android tablet.In the begining , I connected it with a FB account. Later,I connected it with a Gmail king.com accountI donot use the FB account anymore and I deleted that FB account and my progress is synced with king.com account only. Now I want my new FB account to save the progress and to connect with my friends playing the same. When I try to login with my FB account while still logged into the King.com account, it begins with level 1. Please suggest me what should I do? Thankyou in advance.

Creative_Elsa

Hi Tanvi, what happened is that when you start a new Facebook account I do not think you can sync your Kingdom account to the new Facebook account with regards to your friends.  Those you have to add to your account again.  With regards to the progress I am going to give you a link and you have to follow the steps to get your progress back.  If the troubleshooting doesn't work then in the last paragraph there is a link "here" where you can complete a contact form and they will go directly into your Facebook account and manually add your progress back.  Here is the link for the progress:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep