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Cannot get out of win streak screen

Lridenh
Lridenh Posts: 2

Level 1
in Support

Buddy challenge sticks on win streak screen

Answers

  • _Elsa_
    _Elsa_ Posts: 37,345

    Hi Lridenh, this has already been reported as a glitch to the studio so hang in there and hopefully it will be resolved soon.

  • Cee_Crush
    Cee_Crush Posts: 5

    Level 1

    I am having the same problem for the second time (it resolved and then a few days later is now happening again!)

    Screen freezes upon claiming reward and sticks on winning streak—have to manually close the game. 

    So frustrating!

  • _Elsa_
    _Elsa_ Posts: 37,345

    Hi Cee Crush, I am going to report this as a glitch to a King Admin.

  • _Elsa_
    _Elsa_ Posts: 37,345

    Just got an update from a King Admin regarding this and she said that a fix is in place and should be fixed with the next game app release which "might" be in another week.

  • Evie_Gomez
    Evie_Gomez Posts: 1

    Level 1

    I am having the same issue. Is this going to be resolved soon?

  • _Elsa_
    _Elsa_ Posts: 37,345

    Evie, it's supposed to be fixed with the next game app release which should be any time now.  I am not privy to a time frame.

Hey! Would you like to give us your opinion?

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