Candy crush saga level 188

Julia_

Hi, I’m only given 12

moves for level 188, instead of 25. How do I pass the level? Should I re-install the game?

_Elsa_

Hi Julia, thank you for writing us here at King Care. I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I have created a list of these complaints and forward this to a King Admin who then forwards it to the studio. I will add your message to the list.

JMT

I have the same problem in level 188.  I also had this problem in 171 and it never got fixed.  I finally lucked my way out of it.

_Elsa_

Hi JMT, I will let them know that you are also having an issue with level 188.

Jasmyn722

Hi, I’m having the same issue. Also happened with level 171 and I had to waste a lot of candies to beat it.... Super annoying!! Elsa, I know you are forwarding a list along but what exactly is being done to fix this issue?

_Elsa_

Hi Jasmyn722, well the studio already changed 3 levels but I don't know if and when they will change this one.

Shannanigans_2

Same issues with 171, 188 and other levels. Only getting 12 moves, these levels are impossible to beat unless you have extra candies to help you... and it takes literally weeks and 100s of attempts. I’m ready to delete this game and find one that actually works. 

_Elsa_

Hi Shannanigans, thanks for writing here.  I am going to pass along your message to the studio.

julioagpo

I have the same problem...

Nicholas_2

I have the same problem and it's frustrating to waste time on this. Please give a fix, thank you

Catie_Hung

I have the same problem. it's very annoying.