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STILL being skipped to last level

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eicon2000
eicon2000 Posts: 21 Level 2
in Support

 this has been going on for 6  weeks. Every Wednesday I am moved to the last level without playing. Last week I was told it was being reported to admin immediately but it's still happening

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  • _Elsa_
    _Elsa_ Posts: 36,700 Sweet Legend
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    Hi eicon2000, I did forward your message to a King Admin but they are very short-staffed this week.  I will forward it again.  I haven't heard of this happening before so I'm not sure what the answer is.  Are you sowing stars on each of those levels like you had already done it?

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  • _Elsa_
    _Elsa_ Posts: 36,700 Sweet Legend
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    Thanks for uploading the print screens.  I will forward your message to a King Admin and perhaps they can get an answer and fix for you.

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  • eicon2000
    eicon2000 Posts: 21 Level 2
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    Hi eicon2000, I did forward your message to a King Admin but they are very short-staffed this week.  I will forward it again.  I haven't heard of this happening before so I'm not sure what the answer is.  Are you sowing stars on each of those levels like you had already done it?

    Yes . All levels are showing three stars. Only on my iPad now. My phone is now showing me at an earlier level. If I complete any on the iPad, the phone shows it as completed, but any levels between remain blank. I'll post another screen shot from each to demonstrate
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