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My Icon is blank, and it cannot connect to King.Com. Windows 10 Pro, local app install.
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Hi Kenrodma, here are some steps to follow to get your progress back: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If the troubleshooting doesn't work, in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into your account and manually add your progress back.
I actually had to remove/reinstall. Worked after that. Unfortunately lost the levels I already completed though... Changes from King Login to Facebook Login.
Hi Kenradma, this glitch is on Microsoft's end because it's affecting not just Windows 10 but also Windows 7 and Windows 8 and a lot of players who have Windows 10 but play on Chrome or Firefox. We are all waiting for a fix from them.