I have started getting a strange message each time I start a new level

Elizabeth_Dyson

Message comes up as.... End of the Episode, thanks for playing candy crush.  Then I have a pink box saying collect it

collect whAt????

_Elsa_

Hi Elizabeth, could you possibly do a print screen and upload it here so that I can get a better idea of what's going on?  If you need help with a print screen, please follow the steps here:  https://www.take-a-screenshot.org/

saraheransom

I don’t know how to upload the screen shot here but it literally  says... “End of the Episode Thanks for Playing Candy Crush Collect It” and has a white wheel that just spins.

_Elsa_

Hi saraheransom, here are some steps to help you do a print screen:  https://www.take-a-screenshot.org/